Atlántis
Cultural travel

Trust & Access

How this site works, and what we owe you.

One page rather than several. What we have done to make Atlántis usable by everyone, what we collect and why, how we stay editorially independent, and how we treat the people who appear in our stories. Where we fall short, we say so.

AccessibilityYour dataIndependencePeople in our storiesContact

One

Accessibility

Atlántis is built to meet WCAG 2.1 Level AA. That was a design decision from the first page rather than a retrofit, and it is checked as each page is built.

What is in place

  • Text and background colour combinations are measured against WCAG contrast ratios. Body text is well above the minimum.
  • Body text is never smaller than 16 pixels, and story text is set at 19 pixels. Nothing on the site renders below 14 pixels.
  • Every interactive element can be reached and used with a keyboard, and the focus outline is always visible. It is never removed.
  • Every meaningful image carries a text description. Decorative images are hidden from screen readers.
  • Pages use real headings, landmarks and lists, so the structure makes sense when read aloud.
  • Animation is limited, and if your device is set to reduce motion, it stops.
  • Pages reflow to a 320 pixel screen and to 200 per cent zoom without horizontal scrolling.
  • There is a skip link to the main content at the top of every page.

What is not done yet

Videos do not yet have captions or transcripts. As the films become a larger part of the site this is the most important gap, and it is the next accessibility work we will do.

The site has not been audited by an independent accessibility specialist, and it has not been tested with real screen reader users. Automated checks and careful building are not the same as testing with the people affected.

Some older material carried over from earlier versions of the site has not yet been brought up to the same standard.

Travelling without a car, and step-free access

Accessibility on this site is not only about the web pages. Because these journeys are made without a car, each story records how the place was actually reached, how far the walking was, and where the ground was difficult. That information is written for anyone pushing a pushchair, using a wheelchair, moving slowly, or travelling without a car, and it is the information most often missing from a destination's own pages.

We describe conditions as we found them on the day. We are not a certified accessibility assessor, and surfaces, ramps and transport change. Please check with the place itself before relying on it.

Tell us where it fails

If something on this site is difficult or impossible for you to use, we want to know, and we will fix it. Write to us at the address below and describe what happened and what you were using. We aim to reply within five working days.

Two

Your data

The short version: this site sets no cookies, runs no analytics, shows no advertising and tracks nobody. What follows is the full account, written to meet the General Data Protection Regulation (EU) 2016/679 and Danish data protection law.

Who is responsible

The data controller for this website is:

OLAS ApS
Registered address as recorded in the Danish CVR register
Copenhagen, Denmark
CVR no. — as registered for OLAS ApS
Email: [email protected]

We have not appointed a Data Protection Officer. We are not required to, because we carry out no large-scale monitoring and process no special categories of data.

What we collect when you simply read

Nothing that identifies you. This site is static. It sets no cookies of any kind — not analytics, not advertising, not preference cookies — and stores nothing in your browser. There is no tracking pixel, no session identifier and no fingerprinting. Because we set no cookies, no consent banner is required under the Danish Cookie Order or the ePrivacy Directive.

What our hosting provider records

The site is hosted on Cloudflare Pages. As part of delivering and protecting any website, Cloudflare processes technical connection data, including your IP address, the time of your request, the page requested and your browser type. This happens at the network level, we do not use it for analytics, and we do not build profiles from it.

  • Purpose: delivering the site and protecting it against attack and abuse.
  • Legal basis: our legitimate interest in operating a secure website, Article 6(1)(f) GDPR.
  • Processor: Cloudflare, Inc., a company established in the United States, engaged under a data processing agreement incorporating the European Commission's Standard Contractual Clauses.
  • Retention: Cloudflare retains such logs for a short period under its own policy; we do not receive or store them.

Fonts

This site currently loads its typefaces from Google Fonts. That means your browser makes a request to servers operated by Google, and your IP address is transmitted to Google in the process. We do not receive that data and we use it for nothing, but you should know it happens, because it is a transfer to a third party.

We intend to remove this. Serving the fonts from our own server would end the transfer entirely and is the correct fix. Until that is done, this disclosure stands rather than a claim that no third party sees anything.

The newsletter

The signup form on this site is not yet connected to a mailing provider and collects nothing. Submitting it stores no data and sends no email. When the newsletter goes live, this section will be updated before a single address is collected, and it will state:

  • What we collect: your email address, and nothing else. No name is required.
  • Purpose: sending you new stories. Nothing else, ever.
  • Legal basis: your consent, Article 6(1)(a) GDPR, given by a positive action. Consent can be withdrawn at any time without affecting the lawfulness of what came before. Under section 10 of the Danish Marketing Practices Act we will not send marketing email without your prior consent.
  • Retention: until you unsubscribe, after which your address is deleted rather than suppressed, unless we are legally obliged to keep a record of your objection.
  • Processor: the email provider will be named here, along with where it stores data and, if outside the EEA, the transfer safeguard relied on.

We never sell, rent, share or trade your details, and we do not use them for profiling or automated decision-making.

Enquiries you send us

If you write to us, we keep your message and address for as long as needed to deal with the matter and for a reasonable period afterwards, on the basis of our legitimate interest in answering correspondence, Article 6(1)(f) GDPR.

Children

This site is not directed at children and we do not knowingly collect any data from them. Where consent is the basis for an information society service, Denmark sets the age at 13.

Your rights

Under the GDPR you have the right to:

  • ask whether we hold data about you, and receive a copy of it (Article 15);
  • have inaccurate data corrected (Article 16);
  • have your data erased (Article 17);
  • have processing restricted (Article 18);
  • receive your data in a portable, machine-readable form (Article 20);
  • object to processing based on legitimate interests (Article 21);
  • withdraw consent at any time (Article 7(3));
  • not be subject to automated decision-making, which we do not carry out (Article 22).

Write to the address above and we will respond within one month, as the Regulation requires. Exercising these rights is free.

Complaints

If you believe we have handled your data unlawfully you can complain to the Danish supervisory authority:

Datatilsynet
Carl Jacobsens Vej 35, 2500 Valby, Denmark
[email protected]  ·  +45 33 19 32 00  ·  datatilsynet.dk

You may also complain to the supervisory authority of the EU country where you live or work.

Security and changes

The site is served only over an encrypted connection, with a content security policy and strict transport security in force. We hold no database of visitors. If this policy changes we will update it here and change the review date at the foot of the page; if a change materially affects people who have given us consent, we will tell them directly.

How long we keep things

Connection data recorded by our hosting provider is kept only for the short period needed to deliver and defend the site, then deleted on their standard cycle. A newsletter address is kept until you unsubscribe or ask us to delete it, and no longer. We hold no other records about visitors, because we collect none.

Where your data is

The site and any subscriber list are held within the European Union. We do not sell, rent or share personal data, and we do not transfer it outside the EU or EEA. If that ever has to change, this page will say so, name the country and state the safeguard relied on, before the transfer happens.

No third parties on the page

There are no embedded fonts, maps, videos, share buttons, comment systems or social widgets loaded from anyone else's servers. Typefaces are served from this domain rather than from a font network, so reading a page here does not send your address to a third party. The films are hosted here too. The only company that necessarily sees your connection is our hosting provider, described above.

Your rights

Under the General Data Protection Regulation you have the right to:

Write to the address above and we will answer within one month, as the Regulation requires. Exercising any of these rights is free, and we will not ask you to justify the request.

If you are not satisfied

You may complain to a supervisory authority at any time (Article 77). In Denmark that is Datatilsynet, Carl Jacobsens Vej 35, 2500 Valby, telephone +45 33 19 32 00, [email protected]. If you live in another EU or EEA country, you may complain to your own national authority instead.

Children

This site is not directed at children, and we do not knowingly collect data from anyone under 16. If you believe a child has given us their details, write to us and we will delete them.

Changes to this page

If what we collect ever changes — an analytics tool, a newsletter provider, an embedded map — this page is updated before that change goes live, not after it. The date at the end records the last review.

Three

Editorial independence

Nothing on Atlántis is sponsored. Every maker, shop, museum, ferry, guesthouse and meal that appears in a story was found, chosen and paid for by us. Nobody has bought a place in a story, and nobody can.

We take no commission and use no affiliate links. If we recommend somewhere, there is no financial reason for it.

If that ever changes

If a partner ever supports a journey, it will be named at the top of that story before you read a word of it, and the editorial judgement will remain ours. We would rather lose a partnership than describe a place we did not believe in.

Four

The people in our stories

These journeys depend on people. The person who explained where the bus actually stops, the host who found a cot, the driver who waited. They are the reason the stories exist, and they did not set out to become content.

  • Anyone recognisable in a photograph or named in a story is asked first, and told where it will appear.
  • Anyone can ask to be removed at any time, without giving a reason, and we will take it down.
  • We do not publish personal contact details for the individuals who help us. Where a business is happy to be found, we name the business.
  • We do not photograph people's homes or private spaces without permission. A place someone lives is not a backdrop.
  • No children are identifiable in anything we publish.

Children

No child is identifiable in anything we publish. We do not publish children's names, and we do not publish images or locations that would make a child identifiable or traceable. Journeys are published after we have left the place, never in real time.

Five

Contact

For accessibility problems, data requests, corrections, or a request to be removed from a story, write to us and we will answer.

OLAS ApS · Copenhagen, Denmark · CVR on request
General and editorial: on request
Data protection requests: on request
Accessibility problems: on request

We aim to answer accessibility reports within five working days and data protection requests within one month.

This page is reviewed whenever the site changes. Last reviewed: 29 August 2026. This page is reviewed whenever the site changes.